We are seeking a dedicated and detail-oriented Room Attendant to join our team. As a Room Attendant, you will play a crucial role in ensuring the cleanliness and comfort of our guests' rooms. This position is suitable for individuals who are organized, efficient, and have a strong attention to detail. If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we encourage you to apply.

Job Responsibilities:

  • Clean and maintain assigned guest rooms in accordance with established standards and procedures
  • Change bed linens, replenish amenities, and restock supplies
  • Vacuum carpets, dust furniture, and clean windows and mirrors
  • Report any maintenance issues or damages to the appropriate department
  • Respond to guest requests and inquiries in a timely and professional manner
  • Follow all safety and sanitation policies and procedures
  • Collaborate with other team members to ensure efficient and effective room turnover

Job Brief:

As a Room Attendant, you will be responsible for maintaining the cleanliness and overall appearance of our guest rooms. Your attention to detail and commitment to providing exceptional service will contribute to our guests' satisfaction and comfort. You will have the opportunity to interact with various departments, such as Housekeeping and Front Desk, to ensure a seamless guest experience.

Detailed Responsibilities:

  • Clean and sanitize bathrooms, including toilets, sinks, and showers
  • Dust and wipe down all surfaces, including furniture, fixtures, and appliances
  • Empty trash and replace liners
  • Replenish towels, toiletries, and other amenities as needed
  • Ensure all equipment and supplies are properly stored and organized
  • Follow established procedures for handling lost and found items
  • Assist with laundry duties as necessary

Requirements and Skills:

  • High school diploma or equivalent
  • Previous experience in housekeeping or a similar role is preferred
  • Strong attention to detail and ability to maintain high cleanliness standards
  • Excellent time management and organizational skills
  • Ability to work independently and as part of a team
  • Good communication and interpersonal skills
  • Physical stamina and ability to lift and carry heavy objects
  • Knowledge of safety and sanitation procedures

Frequently Asked Questions (FAQs):

Room Attendants often work in shifts, including mornings, evenings, weekends, and holidays, to ensure coverage throughout the day.

While previous experience in housekeeping or a similar role is preferred, we also welcome candidates who are motivated and willing to learn.

Room Attendants have the opportunity to advance to supervisory roles within the Housekeeping department or explore other areas of the hospitality industry.

Review and Approval:

This job description has been reviewed and approved by the HR department.