We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team. This role is suitable for individuals with a passion for the food and beverage industry and a strong desire to provide exceptional customer service. If you are looking for a challenging and rewarding opportunity, we encourage you to apply.

Job Responsibilities:

  • Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures, staff scheduling, and inventory management.
  • Ensure the highest level of customer satisfaction by providing prompt and friendly service, resolving customer complaints, and addressing any issues that may arise.
  • Train and supervise restaurant staff, including servers, hosts, and kitchen staff, to ensure they adhere to company policies and procedures.
  • Monitor and maintain cleanliness and hygiene standards in the restaurant, including dining areas, restrooms, and kitchen.
  • Collaborate with the Restaurant Manager to develop and implement strategies to increase sales and profitability.
  • Assist in the development and execution of marketing initiatives to attract new customers and retain existing ones.
  • Conduct regular staff meetings to communicate updates, provide training, and address any concerns or feedback.
  • Assist in the recruitment and hiring process for new restaurant staff.
  • Ensure compliance with all health and safety regulations.

Job Brief:

As a Restaurant Assistant Manager, you will play a vital role in supporting the Restaurant Manager in all aspects of restaurant operations. You will have the opportunity to work closely with a dynamic team and contribute to the overall success of the restaurant. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional dining experiences.

Detailed Responsibilities:

  • Assist in creating and maintaining a positive and welcoming atmosphere for guests.
  • Monitor and manage inventory levels to ensure adequate stock of supplies and ingredients.
  • Collaborate with the kitchen staff to ensure timely and accurate preparation of food orders.
  • Handle cash transactions and ensure accurate cash handling procedures are followed.
  • Assist in conducting performance evaluations for restaurant staff.
  • Stay updated on industry trends and best practices to continuously improve restaurant operations.
  • Handle any customer complaints or issues in a professional and timely manner.
  • Assist in implementing and enforcing company policies and procedures.

Requirements and Skills:

  • Previous experience in a restaurant management role.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Knowledge of food safety and sanitation regulations.
  • Proficient in Microsoft Office and restaurant management software.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work evenings, weekends, and holidays as required.

Frequently Asked Questions (FAQs):

The working hours for this role may vary and can include evenings, weekends, and holidays.

The dress code for restaurant staff is professional attire, including a clean and pressed uniform.

Yes, previous experience in a restaurant management role is required for this position.

Review and Approval:

This job description has been reviewed and approved by the Restaurant Manager and HR Department.