We are seeking a highly organized and detail-oriented Billing Manager to join our dynamic team. The successful candidate will have a robust background in billing and collections, experience in managing a team, excellent communication, problem-solving skills, and a strong commitment to accuracy and efficiency. This role is perfect for someone passionate about delivering exceptional customer service and looking for a challenging yet rewarding role in a vibrant environment.

Job Responsibilities:

  • Oversee the entire billing and collections process, ensuring timeliness and accuracy.
  • Manage a team of billing specialists, providing necessary guidance and support.
  • Develop and implement billing policies and procedures to enhance efficiency and accuracy.
  • Monitor accounts receivable and coordinate with clients to resolve any payment issues.
  • Collaborate with other departments to ensure alignment of billing and collections with overall business objectives.
  • Prepare regular reports and analyze billing and collections performance.
  • Ensure compliance with all relevant laws, regulations, and industry best practices related to billing and collections.

Job Brief:

The Billing Manager plays a critical role in our organization, ensuring the accuracy and efficiency of our billing and collections process. You will lead a team of billing specialists, develop effective policies, and work closely with other departments to align billing operations with business objectives. The role requires excellent leadership, communication, and problem-solving skills.

Detailed Responsibilities:

  • Manage the day-to-day operations of the billing department.
  • Monitor accounts receivable and work proactively with clients to resolve any payment issues.
  • Continually evaluate and refine the billing and collections process for enhanced efficiency and effectiveness.
  • Train new employees on billing policies and procedures and ensure team stays up-to-date on industry trends and best practices.
  • Coordinate with other departments to resolve any billing issues and discrepancies.
  • Prepare detailed reports and conduct analysis to identify trends and areas for improvement.

Requirements and Skills:

  • Bachelor's degree in accounting, finance, or a related field.
  • Minimum of 5 years of experience in billing and collections, with at least 2 years in a management role.
  • Excellent communication and interpersonal skills.
  • Strong leadership and problem-solving abilities.
  • Proficiency in Microsoft Office, especially Excel, and other billing software.
  • Knowledge of relevant laws and regulations governing billing and collections.
  • Attention to detail and commitment to accuracy.

Frequently Asked Questions (FAQs):

The Billing Manager is responsible for overseeing the billing and collections process for our company, managing a team of billing specialists, developing and implementing policies and procedures, and ensuring compliance with all relevant regulations.

The ideal candidate will have a Bachelor's degree in accounting, finance, or a related field, 5+ years of experience in billing and collections, with at least 2 years in a management role, and strong knowledge of billing policies and procedures.

The Billing Manager should have excellent communication and interpersonal skills, strong analytical and problem-solving skills, and the ability to manage a team and provide guidance and support as needed. Proficiency in Microsoft Excel and other billing software is also required.

Review and Approval:

This job description has been reviewed and approved by the appropriate personnel.