Detailed Pharmacy Technician Job Description Template

Introduction:

We are seeking a highly motivated and detail-oriented Pharmacy Technician to join our team. The ideal candidate will have a passion for helping others and a strong desire to provide exceptional customer service.

Job Responsibilities:

• Support pharmacists in dispensing medication to patients
• Prepare and package medications ready for distribution
• Keep an accurate record of medication inventory and patient details
• Handle phone calls and respond to customer queries
• Process insurance claims and manage billing issues

Job Brief:

As a Pharmacy Technician, you will play a critical role in ensuring that our patients receive the medication they need in a timely and efficient manner. You will work closely with our pharmacists to provide exceptional customer service and ensure that all medication is dispensed accurately and safely.

Detailed Responsibilities:

• Accept and process medication orders from patients and healthcare providers
• Verify patient details and insurance coverage
• Prepare medications for dispensing, which includes measuring and packaging
• Label medications with relevant details such as dosage instructions and expiration date
• Keep a comprehensive record of medication inventory and patient details
• Assist with medication recalls and returns
• Deliver exceptional customer service to patients and healthcare providers

Requirements and Skills:

• - High school diploma or equivalent
• - Completion of a Pharmacy Technician training program
• - State Pharmacy Technician certification or license (if required by state)
• - Strong attention to detail and accuracy
• - Excellent communication and customer service skills
• - Ability to work in a fast-paced environment
• - Proficiency in computer systems and software, including pharmacy management systems

Frequently Asked Questions (FAQs):

Review and Approval:

This job description has been reviewed and approved by the HR department and the hiring manager.