Detailed Leasing Agent Job Description Template

Introduction:

We are seeking a highly motivated and customer-oriented individual to join our team as a Leasing Agent. This role is suitable for individuals who thrive in a fast-paced environment and have excellent communication and sales skills. If you are passionate about providing exceptional customer service and have a knack for closing deals, we encourage you to apply.

Job Responsibilities:

• Conduct property tours for potential tenants, showcasing the features and benefits of the available units
• Respond to inquiries from prospective tenants, providing accurate and detailed information about the properties and leasing process
• Process rental applications, including conducting background and credit checks
• Prepare lease agreements and ensure all necessary documentation is completed accurately and in a timely manner
• Coordinate move-in and move-out processes, including conducting inspections and documenting any damages
• Address tenant concerns and maintenance requests promptly and effectively
• Collaborate with property management team to ensure occupancy rates are maximized
• Stay up-to-date with market trends and competitor analysis to effectively market and lease available units

Job Brief:

As a Leasing Agent, you will play a crucial role in attracting and securing tenants for our properties. Your main tasks will include conducting property tours, processing rental applications, and ensuring a smooth move-in process for tenants. You will have the opportunity to interact with various departments, such as property management and maintenance, to ensure tenant satisfaction and retention.

Detailed Responsibilities:

• Conduct property tours, highlighting the unique features and amenities of each unit
• Respond to inquiries via phone, email, or in-person, providing accurate and detailed information about the properties and leasing process
• Process rental applications, including verifying income, conducting background and credit checks, and contacting references
• Prepare lease agreements and ensure all necessary documentation is completed accurately and in compliance with company policies and legal requirements
• Coordinate move-in and move-out processes, conducting inspections and documenting any damages or necessary repairs
• Address tenant concerns and maintenance requests promptly and effectively, coordinating with the appropriate departments to ensure timely resolution
• Collaborate with the property management team to develop and implement marketing strategies to attract and retain tenants
• Stay informed about market trends and competitor analysis to effectively market and lease available units

Requirements and Skills:

• High school diploma or equivalent; additional education or certification in real estate or property management is a plus
• Proven experience in sales or customer service, preferably in the real estate industry
• Excellent communication and interpersonal skills
• Strong negotiation and closing skills
• Proficiency in Microsoft Office and property management software
• Attention to detail and ability to multitask in a fast-paced environment
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team

Frequently Asked Questions (FAQs):

Review and Approval:

This job description has been reviewed and approved by the HR department and the hiring manager.