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Comex Pro

Revolutionizing Hotel Order Management

Comex Pro

We addressed hotel order management challenges in our client’s project. We achieved outstanding results by researching, customizing solutions, and leveraging advanced technology. Here’s how we did it.

Industry

Paint Manufacturing

Company Size

1000+ Employees

Problem statement of the client

Unorganised Order Management

Hotels require a steady supply of paints for their maintenance and renovation. However, the order management process for these supplies is often plagued with inefficiencies, leading to delays and errors in the procurement process. Comexpro, a leading paints and coatings provider, was facing the same challenges.

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The Process

We deployed a three step process to understand the clients’ callenges, identify suitable resolutions, present design mock-ups, and deliver the project on time.

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Research

We embarked on an extensive research phase to tackle the hotel order management challenges. We identified the specific inefficiencies and pain points plaguing the existing system through thorough analysis and data examination.

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Mockups

Equipped with valuable insights from our research, we created detailed and customized mockups that addressed the client’s unique needs. These mockups served as the blueprint for developing an effective and tailored solution.

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Development And Launch

With close collaboration with the client, we conducted rigorous testing and monitoring to ensure a smooth transition. Any issues were promptly addressed, allowing for successful solution deployment and a seamless user experience.

Technologies

We deployed cutting-edge technologies to develop a high-performance platform for the client, focusing on user-friendly interfaces and functionality. Leveraging multiple technologies allowed us to successfully transform the client’s order management process, achieving streamlined operations, improved customer satisfaction, and increased overall efficiency.

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Laravel

We utilized Laravel, a versatile and robust framework known for its clean and elegant syntax, to develop a scalable and high-performing web application. Its extensive features, tools, and community support made it ideal for building complex enterprise systems.

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React

We created responsive and interactive user interfaces by harnessing the power of React, a widely adopted JavaScript library. It’s component-based architecture and efficient state management allowed for the seamless integration of complex features and enhanced user experience.

The Solution

Our comprehensive research, thoughtful mockups, expert development, and meticulous launch provided the client with an optimized and efficient order management system. The solution streamlined processes minimized errors, and ultimately enhanced the client’s operations and customer satisfaction.

For Admin

We facilitated easy order placement and tracking through an intuitive product management system, which drastically minimized errors and delays. Furthermore, we introduced a category-specific chat support system to expedite customer communication, thereby boosting satisfaction levels. In essence, our platform optimized operational efficiency, creating a transformative impact on order management in the hotel industry.

For Clients

Our team designed a customer-centric mobile application to streamline the management of details, products, orders, and packing. This intuitive app simplifies order placement and allows for seamless tracking of deliveries, contributing to a stress-free experience for users. By integrating a chat support system into our platform, we ensured that customers can voice their concerns and receive timely assistance.

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Testimonials

Our Happy Customers

Pranav Brahmbhatt

The solution has saved the partner's time and allows them to easily manage their database. Knovator Technologies is responsive and makes themself available for around-the-clock support. They're communicative, attentive to requirement details, and treat the partner with genuine, familial-like care.

Shailesh Chaudhari

Knovator delivered a functional platform that has garnered nearly 40,000 subscribers in just four months, which internal stakeholders note is particularly impressive for India. The team adhered to the budget and often outpaced time estimates. They provided daily, weekly, and monthly plans.

Natacha DE VADAS

It was a pleasure to work with Knovator. They were hired to update my website and he did extensive research on the industry that I am in. He even took the persona of a prospective customer and asked questions that I had not thought of. Very refreshing. He is trustworthy and reliable does what he says he will do. Thanks to Upwork too, I have been looking for a Web Designer for months and could not find one that had the energy and enthusiasm for what my business.

Rushabh Sheth

We have been working with Knovator for the last one year and their team is extremely talented. They take ownership of the project and deliver on time. They maintain very good communication throughout and have a very collaborative approach to building new technology. We see them as an extension of our team and we are very happy to recommend them to anyone looking for a talented and dedicated tech partner.

Mayank Soni

Knovator Technologies developed and delivered the project according to the client’s proposed timeline. They had a smooth workflow and utilized communication tools to improve contact. The team fulfilled all of the client’s expectations.

Priyanka Bisht

Senior Program Manager - NASSCOM

The job board delivery was spot-on in terms of timeline. The communication throughout the project was excellent. The team kept us informed at every step of the process, ensuring that we were always in the loop and aware of the progress being made.