Problem statement of the client

The client faced difficulties managing offline assessments and contacting learners and trainers. They wanted to recommend learning paths based on their assessment results for better skill development.

Difficulty in Managing Offline Assessments
The client faced challenges in managing offline assessments effectively. The process was time-consuming and required significant administrative effort.
Limited Reach of Learners and Trainers
They also needed help in reaching out to learners and trainers effectively. Offline assessments restricted their ability to offer assessments across diverse locations.
Inability to Recommend Learning Paths
Their inability to recommend learning paths based on assessment results meant inappropriate guidance for their students.

Process

The process of developing an online assessment solution for the client involved several key steps in addressing the challenges faced by the client.

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Research

The first step involved conducting extensive research to understand the client’s business model and the problems associated with offline assessments. This research helped identify their needs and expectations and develop the key features required in the online assessment solution.

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Mock-ups

We then created and presented a mock-up showcasing various features, including assessment scheduling of assessments, assessment scoring, evaluation, performance analytics, individual reports, and a survey facility to the client for feedback and iteration suggestions.

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Development and Launch

The launch involved deploying the application on a cloud-based server, ensuring its compatibility with various devices and browsers, and providing user training to the client’s team. The solution was launched in phases, starting with a small group of users and gradually expanding to a larger audience.

Technology involved

We utilized a combination of technologies to develop an intelligent learning platform for the client. Here’s a breakdown of each technology and how they were used in the case study

Solution

We helped the client overcome challenges in managing offline assessments and reaching learners and trainers by providing a versatile online assessment tool.

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For Versatile Assessment Types
The online assessment tool developed by our expert team can be used for various assessments, including psychological, competency, skill, quizzes, surveys, and recruitment assessments. This allows the client to use a single platform for all its assessment needs.
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For Different Types of Questions
The assessment tool contains different questions, such as multiple select, multiple choice, numeric, and text questions. This ensures that the assessment accurately assesses a candidate's knowledge and skills.
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For Scheduling Feature
The scheduling feature allows for easy scheduling of assessments and surveys. This saves time and increases efficiency for both the client and the candidates.
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For Flexible Definition of Assessment Questions and Scoring
The online assessment tool allows for a flexible definition of assessment questions and scoring. This enables customization of the assessment according to the client's requirements and standards.
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For Conducting the Assessment
The online platform makes the assessment simple. This eliminates the need for physical tests, reducing costs and saving time.
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For Automated Evaluation
Evaluation of the assessment results is automated, ensuring objectivity and accuracy. This also saves time and eliminates the possibility of human error.
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For Performance Analytics
Performance analytics provide the client with insights into candidate performance. This enables the client to identify areas where candidates need improvement and tailor their learning path recommendations accordingly.
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For Individual Report with Scientifically Determined Recommendations/Learning Path
The online assessment tool generates an individual report for each candidate, which includes scientifically determined recommendations/learning paths based on their assessment results. This helps candidates to develop their skills better and reach their potential.
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For Survey Facilities
The online assessment tool is also associated with survey facilities. This enables the client to collect candidate feedback and improve their assessment process accordingly.
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For Candidate Dashboard
The candidate dashboard provides a user-friendly interface to access their assessment results and recommendations. This enhances their overall experience and makes it easier for them to track their progress.
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For Web/Mobile Application-based System
The online assessment tool is a web/mobile application-based system, making it easily accessible to candidates from anywhere. This enhances the client assessment process's reach and increases the candidates' convenience.

Result

Our team’s implementation of the intelligent learning platform brought about significant improvements for the client in various areas. Here’s a detailed breakdown of the results achieved
Number of Users
The platform saw 16,600 users, indicating that the client could reach a wider audience and cater to more learners with the help of the new system.
Total Assessments
The total number of assessments taken on the platform was 132, highlighting the efficiency and effectiveness of the new system in managing offline assessments.
Total Questions
The platform featured a total of 670 questions, which provided a comprehensive evaluation of the learners’ skills and competencies. The flexible definition of assessment questions and scoring allowed for a personalized approach to learning.
Total Answers
The platform generated 200,000 answers, providing in-depth insights into the learners’ performance. This data helped The client to identify areas where learners needed more support and tailor their recommendations for a personalized learning path.