Cancellation And Refund

Cancellation and Refund Policy

Thank you for choosing Knovator Technologies Pvt Ltd for your services. We strive to provide you with the best experience possible. However, we understand that circumstances may arise where you need to cancel or request a refund. Please review our Cancellation and Refund policy outlined below:

Cancellation Policy

a. Service Cancellation: If you wish to cancel a service with us, please contact our customer support team at hello@knovator.com or call +91-80685 75807. The cancellation request will be processed according to the terms and conditions of the specific service you have availed.

b. Time-sensitive Services: Some of our services may have specific cancellation deadlines. Please refer to the service agreement or contract for detailed information about cancellation timelines.

c. Refund Eligibility: Depending on the type of service and its terms, cancellations may be eligible for a refund or credit. Please refer to the refund policy section below for more details.

Refund Policy

a. Eligibility for Refunds: Refunds will be issued based on the terms and conditions of the service you have purchased. In general, refunds are only applicable in the following circumstances:

• Service cancellation within the specified cancellation period.
• Failure to deliver the service as promised due to unforeseen circumstances on our part.

b. Non-Refundable Services: Some services may be non-refundable or have specific conditions for refunds. These cases will be clearly stated in the service agreement or contract.

c. Processing Time: Once your refund request is approved, we will process the refund within 7 and credit it to the original payment method used during the purchase.

d. Refund Contact: To request a refund or inquire about the status of a refund, please contact our customer support team at hello@knovator.com or call +91-80685 75807.

Changes to Services or Terms

a. Knovator Technologies Pvt Ltd reserves the right to modify or discontinue any service or change the terms and conditions of the service at any time.

b. If a service is discontinued, you may be eligible for a refund or credit based on the remaining period of your subscription or service agreement.

Governing Law and Jurisdiction

a. Any disputes related to cancellations and refunds shall be subject to the laws of Gujarat, India, without regard to its conflict of laws principles.

b. The exclusive jurisdiction for resolving such disputes shall be in the courts of Gujarat, India.

Contact Us

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

• Address: 1st Floor, B/45-46 RamKrishna Society, Lambe Hanuman Rd, Near Ram Krushna School, Surat, Gujarat 395006.
• Phone: +91-80685 75807
• Email: hello@knovator.com