×
  • Healthcare
  • Services
    • E-Commerce Website Development
    • E-Learning Platform
    • Website Development
    • Custom ERP Development
    • Web Designing
    • Job Portal Software Development
  • Casestudy
    • Digitalise your business with e-commerce website
    • ERP system for textile industries
    • All-inclusive e-learning platform custom made to meet your needs
    • Fitness case study – Online Fitness Software for DavidCosta
    • Recruitment Software And Management System To Stay Ahead Of Market Competition
  • Industry
    • Education & E-Learning
    • Textile Solutions
    • Retail Industry
    • Fitness & Training
    • Recruitment
  • Blog
  • Contact Us
  • Career
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
☰

Knovator Technologies

Web and App Solutions

  • Healthcare
  • Services
    • First Sub Menu
      • Custom healthcare software development
        Custom Healthcare DevelopmentWe create custom healthcare software for all platforms.
      • MVP Product Development
        MVP Product Development Minimum viable product development verifies business assumptions for custom software.
    • Second
      • Dedicated Technical team
        Dedicated Technical team Hire experienced software engineers and developers to grow your business with remote development teams.
  • Solutions
    • First Sub Menu
      • Telemedicine App Development
        Telemedicine App Development Redefine virtual care experience with patient-centric telemedicine app platform.
      • Telehealth App Development
        Telehealth App Development We take your telehealth app idea from inception to glory.
      • mHealth App Development
        mHealth App Development Our mHealth apps are scalable for all healthcare businesses.
      • Remote Patient Monitoring Solution
        Remote Patient Monitoring Solution Unrivalled user experience makes Knovator Technologies RPM platform intuitive.
    • Second
      • Patient Engagement Solution
        Patient Engagement Solution Innovative, agile and personalized solution elevates your healthcare offerings.
      • EMR/EHR Solution Development
        EMR/EHR Solution Development Customized EMR/EHR development increases your ROI.
      • Prior Authorization Solution
        Prior Authorization Solution Prior authorization solutions improve your hospital’s efficiency.
  • Blog
  • Contact Us
Patient engagement solutions: A quick guide to benefits and features
Healthcare

Patient engagement solutions: A quick guide to benefits and features

April 28, 2022
Share
Patient engagement solutions: A quick guide to benefits and features

Customized patient engagement solutions are promoting the concept of virtual visits and improving patient/caregiver/physician/doctor/clinical staff interactions. The demand for a patient engagement platform is nowhere close to slowing down. Quick access to physicians, no wait times, real-time monitoring of body vitals and storing of records electronically are the benefits of patient engagement solutions. Users of all age groups are adopting digital technology for healthcare services.

Virtual visits promote 1:1 engagement between providers, patients, and payers because all the interactions are available online on the cloud and can be accessed anytime for follow-up and other diagnosis purposes. Indeed, virtual visits cannot overtake physical visits; they still offer quality care services to categorize symptoms and only prompt visiting hospitals for chronic care, emergencies, and surgeries.

Patient engagement solution [PES] combined with telehealth and telemedicine ensures continuity and non-disruption of healthcare in these tough times. As per this report, the PES segment is expected to touch ~USD 41 Billion in 2027. Hence, there is enough scope for a healthcare business to enter into a PES business segment.

Before you dig deeper into patient engagement platforms and why you should build them, let’s first try to understand the true meaning of this term.

If you’re planning to build a patient engagement platform, schedule a 30-minute free call with Knovator’s healthcare IT development team.

Contact Us Now

Patient engagement platform [PEP]: What is it?

As the name suggests, a patient engagement platform provides a solution for patient engagement. Patients are actively engaged in managing their health, know their health status and prescribed treatment and can be actively monitored by physicians and care providers. They know their vitals and their care plan journey that motivates them to improve their health outcome.

They can communicate; coordinate with doctors and admin staff to give their opinion.

Patient engagement solutions enable interaction between patients and other healthcare stakeholders through the web, mobile, and tablet devices. They help patients in reminding them about their medication, appointments, tracking and entering their vitals in the app, and also allow clinical staff to streamline workflow by automating their repetitive back-office processes.

The admin tasks include auto-scheduling of appointments for follow-ups, sending invoices, claims to payers and sending healthcare education content. With automatic reminders to upload medical images and vital reports, clinical staff will not miss on an admin task and can concentrate on cognitive healthcare tasks like checking on patients suffering from chronic diseases and serious illnesses.

What are the top 5 benefits of patient engagement solutions for hospitals?

What are the top 5 benefits of patient engagement solutions for hospitals?

1. Happy and engaged customers

As the name suggests, patient engagement platforms ensure that customers or patients are happy, healthy, and engaged throughout the proactive and reactive treatment cycle. Notifying them of visits, connecting them to a doctor or support, ordering medication refills on their behalf, and other features ensure that patients remain positive about improving their health outcomes.

With AR/VR integration, you can help patients suffering from life trauma by transporting them to a natural environment through device integration in their mobile application. Caregivers can also manage the above features and use the data to talk to a doctor as and when required.

2. Loyalty

Patients will advocate your healthcare software when they feel engaged and the app helps them in improving their outcomes. They will post about their progress and positive feedback for your app on social media and other channels. Your retention and feedback score will increase resulting in offering services to a wide population.

3. No wait times in emergency

With an option to scan and upload your insurance card, consent form, authorization form, eligibility information, you have already done your part in documenting your medical records. In case of emergency, all you have to do is to get admitted and not worry about furnishing the records as everything is available as part of the patient engagement solution or PES.

It decreases wait times and fastens the care delivery and treatment process.

Looking to deliver quick care services to your patients? Let Knovator Technologies be your software development partner.

Contact Us Now

4. Better decision making

With the automation of repetitive admin processes using patient engagement platforms, all the healthcare providers and stakeholders can view insights and vitals to analyze the best outcomes for patients. Information will be transparent and error-free because it is right in front of everyone to see in the app. By adding and measuring vitals against scores, wait times, and ROI, internal improvements can be identified.

Updated information ensures that real-time decisions can be taken without waiting for physical appointments and vitals can change frequently in day/hour.

5. Maximize healthcare output

Starting from online registration to uploading medical records to automatic scheduling, patients only have to worry about their treatment and diagnosis and not about other activities. Providers can attend more patients and clinical staff can get faster approval for authorizations and eligibility to get claims approved and paid quickly.

In a nutshell, a patient engagement solution ensures that patients are aware of all the pre and post-treatment steps and take care of their health in a better way. Improved communication between all stakeholders ensures transparency and low-stress treatment at every stage.

Top 7 features of a patient engagement platform

Top 7 features of a patient engagement platform

1. Multi-language and accessibility

With the multi-language feature included, patients can understand the app in their language and can communicate in a better way. Also, having variable font sizes, you can offer accessibility features that can help patients to view the app in their font size.

2. Adoption

Get buy-in from your staff and patients. Show your staff how patient engagement solutions improve their efficiency and reduce errors.

3. Integration with EMR system and other vendors

If your PEP platform can seamlessly integrate with an EMR, prior authorization, remote patient monitoring, claims systems, payer systems, it can offer better services to patients and they can access everything through one login. For example – bills and invoices can also be accessed if you integrate your billing and CRM system with a patient engagement platform.

4. Quick onboarding

Your software or app must provide quick onboarding to patients and staff by quick registration and information capture. Ideally, the onboarding should not require technical training and should be operable by the staff right from day 1 of implementation.

5. Auto-complete search and chatbots

Including smart search just like Google so that if a patient enters one part of the question and gets all answers in the search bar can help a patient to quickly find information. You can add automation based on responses chosen like scheduling an appointment, booking a test, online payment and more.

Chatbots can ask about normal symptoms before connecting with staff or doctors to minimize resolution and consultation time and get faster results.

6. Text, voice, and video communication

Any doubts regarding the medication, monitoring of vitals or more? You must have the ability to text or start a voice or video communication with staff/doctor in the shortest amount of time.

7. AI integration

Things like sentiment analysis help a provider know the mood of a patient and prepare treatment accordingly.

A customized patient engagement solution can cover your unique needs and requirements. It also provides flexibility to do future sprints, releases, and automation because it is developed keeping scalability and security in mind.

You can choose technology and integration systems as per your choice with full ownership and documentation and can opt for legal copyright to ensure the code is not copied.

You can plug-in and plug-out services as you desire based on changing market scenarios, business requirements, geographical conditions, etc.

At Knovator Technology, we have solid experience in developing patient engagement platforms that deliver personalized care and streamline workflow and records management systems. In a 24/7 setup, you can run a connected and customized patient engagement solution with IoT and vendor integration. We have set up triggers to automate educational campaigns, and other automation to cover the next steps in the healthcare process.

With the help of an agile, scalable, automated, smart, and intelligent patient engagement platform, you’ll be capable of providing a consolidated portfolio of services to all stakeholders.

Call us to know how we can supercharge your healthcare business using our patient engagement platform.

Contact Us Now

patient engagement platform Patient engagement solutions
TABLE OF CONTENTS
  • Patient engagement platform [PEP]: What is it?
  • What are the top 5 benefits of patient engagement solutions for hospitals?
  • Happy and engaged customers
  • Loyalty
  • No wait times in emergency
  • Better decision making
  • Maximize healthcare output
  • Top 7 features of a patient engagement platform
  • Multi-language and accessibility
  • Adoption
  • Integration with EMR system and other vendors
  • Quick onboarding
  • Auto-complete search and chatbots
  • Text, voice, and video communication
  • AI integration
Request a FREE Quote

Related Articles

Everything You Need To Know About Telehealth Software Development In 2022

We all know that telemedicine has gained popularity and is a great option over legacy in-person care services. The last ...

Healthcare
13 May 2022

Launching a telemedicine business? 6 Things to know

Medical practices are turning to telemedicine and telehealth since the rise of virtual care. Extended lockdowns and soci...

Healthcare
25 Apr 2022

How to generate revenue through telemedicine apps?

Firstly, now is a great time to start a telehealth app business. Healthcare providers can receive the same reimbursement...

Healthcare
21 Apr 2022

Planning to launch a minimum viable product? Read this before you begin

Launching a minimum viable product development in healthcare requires planning. Your product is going to directly impact...

Healthcare
18 Apr 2022

11 Trends shaping healthcare mobile app development in 2022

In the recent past, the healthcare industry has experienced many changes. The transformation that led to healthcare mobi...

Healthcare
13 Apr 2022
X
Request a Free Quote
Expert Tech Guidance
Industry Research
Free Project Estimation
Dedicated Support
  • Max. file size: 100 MB.
  • This field is for validation purposes and should be left unchanged.

Don't know how to take your healthcare business online?
We pioneer in taking healthcare businesses to go online!
Schedule 30 minutes call with our healthcare experts.

Request a FREE Quote
Whats App
Together we can do great things.

Get free technical consultation

Speak to our experts to get the customised app, a timeline for the project and the costing.

Get your app faster

Instant prototype, faster application development and delivery.

Aftercare

We will maintain your project to keep it running smoothly.
Get in touch with us
  • This field is for validation purposes and should be left unchanged.

knovator logo
561 bridge ave, Windsor Ontario, N9B 2M3, Canada
+1 519 913-2077
[email protected]
[email protected]
DMCA.com Protection Status
About Us
  • Company
  • Blog
  • Career
  • Contact Us
Our Services
  • Custom Healthcare Development
  • Dedicated Technical Team
  • Healthcare MVP Development
Solutions
  • Telemedicine App Development
  • Telehealth App Development
  • mHealth App Development
  • Remote Patient Monitoring Solution
  • Patient Engagement Solution
  • EMR/EHR Solution Development
  • Prior Authorization Solution
Resources
  • Everything You Need To Know About Telehealth Software Development In 2022
  • Patient engagement solutions: A quick guide to benefits and features
  • Launching a telemedicine business? 6 Things to know
  • How to generate revenue through telemedicine apps?

Copyright © 2022 · All Rights Reserved by Knovator Technologies