×
  • Services
    • E-Commerce Website Development
    • E-Learning Platform
    • Website Development
    • Custom ERP Development
    • Web Designing
  • Industry
    • Education & E-Learning
    • Textile Solutions
    • Retail Industry
    • Fitness & Training
    • Recruitment
  • Blog
  • Contact Us
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
☰

Knovator Technologies

Web and App Solutions

  • Services
    • First Sub Menu
      • Website Development Make your business digital first
      • E-Commerce Development Sell your products to anyone, anywhere
      • E-Learning Platform Remove the boundaries of learning
    • Second
      • Custom ERP Development Build an automated data driven business
      • Web Designing Find a new way to impress your customer
  • Industry
    • First Sub Menu
      • Education & E-Learning Empowering education industry with e-learning
      • Textile Solutions Smarter growth using ERP and E-commerce sulutions
      • Retail Industry Bring a transformation to your retail businesses
    • Second
      • Fitness & Training Grow your fitness institution to its full potential
      • Recruitment Revolutionize recruitment industry with job portal
  • Case Study
  • Blog
  • Contact Us
  • Request a Free Quote

Changes in consumer behavior and psychology post-pandemic

This pandemic has hit core consumer behaviour — physical interactions. Learn more about how it will affect the businesses and what you can do!

Written By knovator on June 10, 2020 in Consumer Behavior
Changes in consumer behavior and psychology post-pandemic,digitization and innovative ideas for your e-Commerce business.

First of all, a huge congratulations to everyone for staying at home for the past 5 weeks. Without the support of each individual, it will not be possible to defeat COVID-19.

Yesterday, I was watching TV with my family. Suddenly, one advertisement came up with thousands of people in it. My mother suddenly exclaimed, “Where is this crowd?”. I told her that it is just an advertisement that would’ve been shot months before today. Probably, years! She replied, “Looking at a crowd nowadays makes us so insecure.”

This response from my mother made me think about how we will have to unlearn older consumer behavior and psychology so that we can learn about the new altered behaviors.

This pandemic has hit core consumer behavior – physical interactions. Now, a consumer fears in stepping out to a crowded and unhygienic place. Even shaking hands and hugging their loved ones bring immense hesitation.
All of us have lost confidence in physical human interactions. Not only our personal lives, but it will also affect our businesses on a great scale!

What changes will happen in consumer behavior and psychology?

  • The consumer will avoid going to places that have lots of crowds such as hotels, theatres, malls, and supermarkets.
  • To reduce interaction, the consumer will start buying online on platforms that follow all the necessary guidelines.
  • To reduce physical contact, a consumer might avoid paying in cash and focus on online contact-less payment methods such as UPI, e-wallets, or net banking.
  • The consumer might stop buying unessential items for a few years to save for rainy days!
  • The consumer might delay/avoid unnecessary travel for the upcoming few months. (traveling – being the biggest medium of this pandemic)

Which businesses will get affected by these consumer behavior and psychology changes? What innovation can you do?

Facing difficult situations pushes us to think out of the box and rise and shine in this unfortunate scenario.

It will be difficult for businesses with large consumers gathering to run on their usual strategies. They will have to look for some innovative business strategies that involve little to no human interaction to meet their revenue goals.

Here are some innovative and digitalized ideas for your business

  • If you are a retail business, you can explore e-commerce systems that bring your business to your customers’ fingertips.
  • As a hotel and restaurant business owner, using voice-enabled technologies for ordering food and services doesn’t only reduce human interaction for your customers – it also makes the process fun for them.
  • A clothing brand, bring in AR (Augmented Reality!) to your business, and people won’t stop using your apps to try on their favorite designs.
  • If you are a local retailer and shop owner, add a contact-less QR-code or mobile-based payment system such as UPI or e-wallets.
  • An e-commerce business, it would be a great boost to your consumer base if you start building a brand that focuses on hygiene for their deliveries and shipments. Drone-based delivery system trials are also something that can be explored.

To come out and grow out of this pandemic, all the businesses simply have to start identifying their consumers’ behavior with analytics and data crunching.

The consumers always have their unique buying patterns. Businesses who successfully identify these changes early on will thrive in the upcoming competitive market.

Business Effect Consumer Behavior in Marketing Digitized Ideas Importance of consumer behavior Psychological Behavior Psychology of Marketing

Primary Sidebar

Request a FREE Quote

    Enjoy this article? Don’t forgot to share it

    Related Articles

    Job Portal Software

    How can one choose a better ATS system for your company?

    How Can One Choose A Better ATS System For Your Company? Driving a successful recruiting process requires you to use the right recruitment software, one that covers…
    Share
    15 Feb 2021
    Job Portal Software

    How does recruitment software work?

    Recruitment is one of the most important processes of management without it, no work is possible. It is a broad term that involves sourcing job seekers, making…
    Share
    15 Feb 2021
    E-Learning Platform

    Why e-learning is important for your business

    With technical advancements and new techniques developing around various business sectors, there is a demand for a specialist e-learning platform in an organization. What is e-learning? E-learning…
    Share
    15 Feb 2021
    Job Portal Software

    10 Things You Should Know About Job Portal

    A recruitment job portal is an online platform that acts as a meeting point for recruiters and candidates looking for jobs. The recruiters engage with the job…
    Share
    13 Feb 2021
    E-Learning Platform

    10 key features must have in your e-learning platform

    What Are The Top 10 Features Your E-Learning Platform Should Have? Do you know what the top 10 features that top e-learning platform development companies in India…
    Share
    02 Feb 2021
    Web Development

    The Most Common Web Development Mistakes that Could Cost You Millions.

    In the design and construction phases of a website, it is easy, especially for beginners, to make some common web development mistakes. Generally, these are minor mistakes,…
    Share
    01 Jan 2021
    Web Designing

    How much does it cost to customize your web design with react.js?

    Most websites are not and do not need to be single-page applications. With just a few code lines and no compilation tools, you can test React in…
    Share
    31 Dec 2020
    Job Portal Software

    How much it costs to develop a job portal?

    A job portal is a platform with advanced resources and features that enables people to seek employment to connect with recruiters globally. These two giants have extensive customer…
    Share
    22 Dec 2020

    Let’s team up to transform your business

      Footer

      knovator logo
      9th Floor, Infinity Tower, Lal Darwaja Station Rd, beside Ayurvedic College, Surat, Gujarat 395003
      +91-94995 01397
      hello@knovator.com
      hr@knovator.com

      About Us

      • Company
      • Blog
      • Career
      • Contact Us

      Our Services

      • Custom ERP Development
      • Website Development
      • E-Commerce Website Development
      • E-Learning Platform
      • Web Designing

      Industry Expertise

      • Education
      • Textile
      • Retail
      • Fitness & Training
      • Recruitment

      Technologies

      • Hire Dedicated React.js Developer
      • Hire Dedicated Node.js Developer
      • Hire Dedicated Laravel Developer
      • Hire Dedicated WordPress Developer
      • Hire Dedicated PHP Developer

      Copyright © 2021 · All Rights Reserved by Knovator Technologies

      X
      Get Estimation
      Expert Tech Guidance
      Industry Research
      Free Project Estimation
      Dedicated Support

        Upload File

        Request a FREE Quote