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Revolutionizing Patient Care:
Journey to Digital Transformation with Knovator

This case study outlines how Knovator helped the client reduce the time and cost of frequent visits for essential medical services among elderly patients. By implementing an electronic health record (EHR) integration system, patients and doctors could manage medical histories more efficiently.



Company Size

10-50 Employee

Problem statement of the client

The client found out that elderly people need to frequently visit clinics and hospitals to seek consultation. Multiple visits result in multiple prescriptions which are tough to maintain. The Client wanted to address this problem and make the patients’ lives easier.

Accessibility Problems

Being a traditional health care provider, the client relied on manual, paper-based systems for record-keeping and communication, which can be inefficient and prone to errors, at times even leading to miscommunication and lapses in patient care.

Low Patient Engagement

Engaging patients in their own healthcare was a challenge. Patient care includes educating patients about their health, ensuring they adhere to treatment plans, and promoting preventive health measures. The client strugled to monitor all of this in real time.

The Process

We used a three-step process to understand, evaluate, and resolve the problems faced by the client by developing an EHR or EMR integration system while maintaining seamless communication and utmost transparency.

Vector (3)

Our team too a deep dive to evaluate the client’s challenges, business model, and future goals. We compiled a comprehensive list of issues plaguing other key health care providers, which guided us in formulating appropriate solutions.

Group (5)

Armed with a clear understanding of the client’s needs, our team created mock-ups dedicated to solvin the problems. Our objective was to secure the client’s approval on these preliminary designs and gather their feedback for further refinement.

Development and Launch

Lastly, we used the HL7 protocol to implement the EHR and EMR. It ensured that the EHR and EMR systems were seamlessly integrated, enabling the client to access patient information quickly with a decreased likelihood of errors.


Our team used React for the front end and Laravel for the back-end development of the EHR or EMR integration system. These technologies provided a user-friendly interface and ensured efficient communication between the systems.


React is a popular JavaScript library for UI development, employing a declarative approach for code maintenance. Widely used in web development, it seamlessly integrates with other frameworks and libraries, enabling the creation of robust applications.


Laravel is a powerful framework for PHP that enabed us to create a wide range of web applications. With its versatility, robustness, and strong community support, Laravel is ideal for building modern, scalable systems, from simple blogs to complex enterprise solutions.

The Solution

Our skilled team devised an innovative solution for the problem faced by the client. We developed a system that allowed them to maintain the history of patients and automate the process of prescription renewal and sick note services.

For EHR/EMR Integration System

To address the challenges faced by the client, we proposed an EHR/EMR integration system. The system was designed to maintain the history of patients, making it easier for doctors to provide proper treatment and care. The data from the software was automatically integrated with EMR and EHR systems, providing a seamless experience for doctors and patients.

For HL7 Protocol Implementation

HL7 is a standard protocol for transferring patient data between different healthcare systems. We implemented the HL7 protocol to ensure compatibility and interoperability between different systems. This allowed for seamless data exchange and improved the efficiency of the healthcare system.

Key Results

With the implementation of the EHR/EMR integration system, we helped the client create to boost the convenniennce for both, patients and doctors.

Benefits For The Patients

Patients benefit from easy access to their medical history and prescriptions, as well as the convenience of renewing prescriptions and obtaining sick notes without frequent clinic visits. This not only saves significant time and cost but also enables patients to receive care conveniently from their own trusted doctor.

Benefits For The Doctor

Implementing efficient systems and effective time management practices lead to improved productivity and streamlined operations. This, in turn, empowered the staff with the necessary tools and resources to foster a collaborative and patient-centered approach, further enhancing the overall quality of care provided.

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Our Happy Customers

Pranav Brahmbhatt

The solution has saved the partner's time and allows them to easily manage their database. Knovator Technologies is responsive and makes themself available for around-the-clock support. They're communicative, attentive to requirement details, and treat the partner with genuine, familial-like care.

Shailesh Chaudhari

Knovator delivered a functional platform that has garnered nearly 40,000 subscribers in just four months, which internal stakeholders note is particularly impressive for India. The team adhered to the budget and often outpaced time estimates. They provided daily, weekly, and monthly plans.

Natacha DE VADAS

It was a pleasure to work with Knovator. They were hired to update my website and he did extensive research on the industry that I am in. He even took the persona of a prospective customer and asked questions that I had not thought of. Very refreshing. He is trustworthy and reliable does what he says he will do. Thanks to Upwork too, I have been looking for a Web Designer for months and could not find one that had the energy and enthusiasm for what my business.

Rushabh Sheth

We have been working with Knovator for the last one year and their team is extremely talented. They take ownership of the project and deliver on time. They maintain very good communication throughout and have a very collaborative approach to building new technology. We see them as an extension of our team and we are very happy to recommend them to anyone looking for a talented and dedicated tech partner.

Mayank Soni

Knovator Technologies developed and delivered the project according to the client’s proposed timeline. They had a smooth workflow and utilized communication tools to improve contact. The team fulfilled all of the client’s expectations.

Priyanka Bisht

Senior Program Manager - NASSCOM

The job board delivery was spot-on in terms of timeline. The communication throughout the project was excellent. The team kept us informed at every step of the process, ensuring that we were always in the loop and aware of the progress being made.