Problem statement of client
As David’s business grew, it was becoming more and more challenging to manage his clients without gym management software. He realised that coordinating with clients without a proper system in place would start damaging his brand name. He reached us to solve the following problems:
Our detailed 3 step methodology helped solve all of David’s problems:
After meeting with David to thoroughly understand his problems, business model and future plans, our team brainstormed on the possible e-commerce solutions. Intense research on existing solutions or competitors was executed. His requirement was elaborately analysed and understood by our team.
The next step was to create mock-ups of the possible IT solutions to deliver the perfect gym management software and an app for personal trainers. We gave him a basic designing layout which would address and eliminate his current problems.
Development and Launch
Development and Launch
Apart from an e-commerce website, we also designed and developed a custom gym management software that would help him with the entire gym membership process, online coaching and an app for personal trainers. His clients would be able to reach out to him as and when needed, automatic emails and reports would go out, and client progress could be tracked seamlessly all through the one software.
We have provided Expert IT solutions to ensure his business operations ran smoothly to gain maximum growth and customer delight. We built the e-commerce website and customised gym management software keeping in mind both David and his clients. These custom solutions included:
- David can get reports on his company’s progress, monthly signed up and fitness packs sold. He could also see members' progress and effectiveness of his products through software.
- Since all the data is stored centrally, it gives him a birds-eye view of the entire workflow.They could identify any loopholes in the process.
- Reporting has made everyone accountable, and all the members got personalised services. Hence, the business got more success with higher conversions ratio.
The team at David Costa could do the same tasks of sending training schedules via emails to their clients in 40% lesser efforts.
This reduction in manual work resulted in increased efficiency by more than 50%.
Attractive e-commerce website design and ease of use of the fitness app increased new traffic and new customers to sign up with David
This led to at least a 40% growth in revenue as his clients increased to 500 from 250 in only a few months